Privacy Policy

Effective date: 6 September 2026

Jupiter Software & Engineering Services LLP (JSES) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain and protect personal information when you visit our website, submit an enquiry or communicate with us.

We may collect personal information that you voluntarily provide when you contact us, submit an enquiry, request a quotation, communicate with our team or otherwise use the website. This information may include:

• Your name, email address and telephone or WhatsApp number.
• Your company name, job title and business contact details.
• Product specifications, application details, project requirements and messages submitted through forms or email.
• Technical information such as IP address, browser type, device information, pages visited, referring website and approximate location.
• Cookie and similar technology data, where used.

We may use the information we collect to:

• Respond to enquiries and provide requested information.
• Prepare quotations and evaluate product, replacement, automation, valve or instrumentation requirements.
• Communicate about orders, sourcing, delivery and support.
• Maintain business records and improve our website, products and services.
• Protect the security and proper operation of the website.
• Comply with applicable legal, regulatory and contractual obligations.
• Send relevant business communications where permitted by law or where you have provided consent.

We process personal information for legitimate business purposes, to respond to your request, to take steps connected with a potential or existing business relationship, to meet legal obligations, or on the basis of consent where consent is required. You may withdraw consent for future processing by contacting us, subject to legal and contractual limitations.

We use reasonable administrative, technical and organizational measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure. However, no internet transmission or storage system can be guaranteed to be completely secure.

Subject to applicable law, you may request access to, correction of or deletion of personal information associated with you. You may also request information about how your data is processed, withdraw consent where processing is based on consent, or ask us to stop non-essential communications. We may need to verify your identity before completing a request, and some information may be retained where required by law or legitimate business obligations.

Some service providers or business partners may process information outside your state or country. Where this occurs, we take reasonable steps to require appropriate handling of the information in accordance with applicable law and the purpose for which it was shared.

Our website may contain links to third-party websites. We are not responsible for the content, security or privacy practices of those websites. You should review the privacy notice of any third-party website before providing personal information.

This website is intended for business and professional users and is not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided information to us, please contact us so that we can take appropriate action.